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this is the new beach vintage

Shipping


Details

We offer free shipping on all Domestic orders totaling $75 or more. Orders below $75 ship at $9.99 

Please allow 2-5 business days for order processing.

Please note, we do not ship on Fridays, Weekends and/or Holidays.

A shipping confirmation email will be sent out at that time.

Your patience is truly appreciated!

International

We offer free shipping on all International orders totaling $200 or more. 

Orders below $200 will have live shipping rates applies and all taxes and duties pertaining to the order can be paid at checkout.

After Hours

No orders are shipped after hours (Office hours: M-F 9 am-5 pm CST), on weekends or on holidays.

Delivery

Domestic Orders

Typical transit time once the order is dispatched is 5-10 business days.

International Orders

Typical transit time once the order is dispatched is 4-8 weeks. 

Please keep in mind that this is an estimated delivery time provided by our carrier. On rare occasions your package may arrive outside the estimated timeframe.

Missing Packages

Unfortunately, once packages are in the carrier's hands, they are out of our control. That being said, we know how frustrating it can be and we are here to help!

As stated at checkout, if you opt out of Navidium shipping protection, our hands are tied. You need to work directly with USPS to resolve this issue, as they do not guarantee insurance to us and we cannot take on their liability when they refuse to reimburse us for lost or damaged packages. We have given you the opportunity to insure your package via Navidium shipping protection. If you choose not to use it, the liability falls on you.

- If you purchased shipping protection at checkout:

Please contact us regarding your missing package.

 - If you did not purchase shipping protection:

As a small business, we cannot take on the liability of carriers losing our packages and not reimbursing us for them. This is why we implemented Navidium. We ask for your patience and understanding when working through these issues, as this is something that is very frustrating and time-consuming for us too.

Please feel free to reach out to our customer service team for additional assistance at hello@aloealoeswim.com. Thank you!

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